International Casino Conference
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| 10:00 | Registration opens. Coffee and refreshments |
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| 11:00 | Welcome address by the Chairman of the European Casino Association |
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| 11:10 | Casino industry macro panel: Navigating successfully through challenging times
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Examining the current business climate in the retail casino business and adopting lessons from other retail sectors
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Analysing the appetite for investment and expansion
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Reviewing and responding the industry threats such as competition from iGaming, increasing capital intensity, challenging tax and regulatory environments
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Exploring opportunities for growth that will reverse the general decline in land-based casino revenue, such as international expansion in to faster growing emerging markets, online gaming, product diversification and customer service differentiation
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Analysing the change in the customers’ behaviour – how has recession impacted on customers’ spend and behaviour in casinos? Is the impact long-term? How to address the changing customer demographics: VIPs, younger demographics, more ethnic diversity
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Innovating game and content, and catching up with technology and with other sectors of gaming
Sponsored by:
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| 12:00 | Stakeholders’ view: Creating a stable regulatory framework that will enable the long-term and sustainable growth of the industry and benefit various industry participants – where we are, where we are going and where we want to be
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Identifying the most critical regulatory issues on the agenda and their impact on industry stakekholders: cross-border gaming, taxation, gaming tourism, AML directive, VLTs
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Changing industry dynamics – finding common grounds between the ‘old’ and the ‘new’ stakeholders
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Speaking with one voice – is it a realistic scenario?
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Getting your message across – working closely with regulatory bodies for a better understanding of your commercial needs and implications of the regulatory changes
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Addressing the impact of street gaming, arcades and video lottery terminal regulation on the traditional brick-and-mortar casinos
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| 12:45 | Networking lunch break |
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| 14:00 | Regulatory panel: Green Paper – what’s next on the agenda for the European Commission, European Parliament and Member States?
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Examining the main questions raised by the Commission in the Green Paper and a analysing the industry response to the consultation
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Deciding on the scope of EU-wide regulation – how uniform the pan-European regulatory approach should be and what areas it should cover?
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Regulatory changes in jurisdictions across Europe – what to expect in Italy, Greece, Germany, Spain, Hungary …
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| 15:00 | Land-based perspectives on online gaming: Integrating online with offline – is it a ‘marriage made in heaven’?
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Player cannibalisation – myth or reality?
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Online and offline – converging worlds or converging channels?
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New regulation as a driver for partnerships and M&A
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Viewing online as your tool to grow your customer base and appeal to younger demographics
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Reviewing the first experiences from online launches in Spain, France, Estonia
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Building loyalty across online and offline channels
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| 15:45 | Coffee and refreshment break |
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| 16:15 | Casino design of the future: global experiences in reaching out to new and younger customers |
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| 16:45 | Understand and adapt to the evolving entertainment habits of your customers – today and in the future
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Customer insights – understanding who comes to your casino to change your propositions accordingly to customer demographics
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Changing players’ demographics – how to prepare your proposition and optimise your gamefloor for new generations of players
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Implementing new trends in entertainment – what you need to do to modernise your propositions and keep appealing to more and younger customer: mobile, tablets, social media
Sponsored by:
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| 17:15 | Debate continues …: Gambling tourism and integrated resorts – are they possible in Europe?
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Analysing the market potential for gaming mega resorts in Europe – is there customer demand?
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Overcoming the financial and regulatory obstacles: lack of financing, government support, taxation breaks
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Update on the ongoing projects in Spain, UK and Hungary
Interested in joining this panel discussion? Contact Ewa Bakun (ewa.bakun@clariongaming.com; +44 (0)207 370 8567) to discuss
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| 18:00 | End of the 4th International Casino Conference |
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| 19:00 | ICC Networking Drinks in 8 Northumberland – co-located with Totally Gaming Awards Join ICC delegates: top casino executives, CEO and Board members, for extra hours of networking in a more relaxed environment. ICC Drinks Reception will take place from 19:00 to 21:00 pm in The Ballroom at 8 Northumberland - a prestigious and delightful venue in the heart of London that will also host Totally Gaming Awards on the same evening, making it easier for you to attend both functions.
All ICC delegates receive a discount to attend the Awards ceremony! More details on Totally Gaming Awards at www.totallygamingawards.com.
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