Moderator: Jim Noakes

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Working in the e-Commerce division of the Gala Coral group, Jim has responsibility for account security, Know Your Customer (KYC) and payment processing for the major online brands of GalaBingo, GalaCasino, Coral and Eurobet. He joined the company in late 1999 and, over the last eight years, has played a pivotal role in the introduction of new delivery channels for the betting and gaming portfolio, such as mobile and interactive TV; and also improving the security of payment processing methods, such as championing the introduction of Verified by Visa/SecureCode in the Gaming sector. He takes a proactive role in fraud prevention and identity verification initiatives, most significantly through the chairmanship of the Gamshield group, which has over 20 leading remote gaming companies as members.

Prior to this, Jim spent 5 years in an independent business partnership, pioneering the development of touch screen and touch-through glass systems for the retail market. His formative training was as a telecommunications engineer and project manager during 19 years at British Telecom, where he gained a B. Eng (Hons) in Electrical and Electronic Engineering.